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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tajhieve

March 21, 2025

5  out of  5
rating by Tajhieve
"Good clear and very understanding totally recommend good polices"
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Last Time I'll Be Silent

March 4, 2025

5  out of  5
rating by Last Time I'll Be Silent
"Lora, is wonderful! She was an absolute delight to talk to, so helpful, and any company should be proud to have an agent to this caliber."
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David Teich

February 13, 2025

5  out of  5
rating by David Teich
"Kate Castelan is attentive and ready to help. I appreciate that a real person, like Kate, picks up the phone when I call State Farm."
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Carmen Roman

February 11, 2025

5  out of  5
rating by Carmen Roman
"I bought a policy and rental’s insurance. I must say, I hit bingo with Lora. Lora has been so awesome! She explained everything in detail for both. She was so caring and understanding to my needs. I couldn’t ask for better. When, I say, she is Excellent and wonderful she speaks to you so kindly and it feels, like a friend a family member. I will pick her over anyone. She is also very knowledgeable and that’s what counts. 🙏😇💙 People like Lora, we need more of in our world. Thank you Lora 💙 😊"
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Kelly Tula

February 6, 2025

5  out of  5
rating by Kelly Tula
"Carlos was very helpful over the phone and was a great help!"
We responded:
"We appreciate you letting us know about your positive experience with Carlos! We strive to provide top-notch customer service. We hope to have the opportunity to assist you again in the future"
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Michael Cohen

January 29, 2025

5  out of  5
rating by Michael Cohen
"Liz Peralta was extremely helpful in allowing me to take the New York State defensive driving course!!!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear Liz was so helpful in getting you set up for the New York State defensive driving course. We'll be sure to pass along your compliments"
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Estefania Duran

January 21, 2025

5  out of  5
rating by Estefania Duran
"My representative Kate was wonderful ! She went above and beyond to help me with all my needs! Kate is a tremendous asset to the company because of her excellent costumer service skills. Definitely recommend !"
We responded:
"That's fantastic to hear! Kate is a valued member of our team and we're always happy to hear when she's provided exceptional customer service. Thanks for taking the time to share your experience."
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Jessica Hinkson

January 18, 2025

5  out of  5
rating by Jessica Hinkson
"The agent Carlos was so nice and kind and patient! Got a great quote for life insurance! Best family oriented insurance company around! 😊"
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Xavier Mills

January 15, 2025

5  out of  5
rating by Xavier Mills
"Carlos and everyone at the Jim Bryan State Farm firm is amazing and so helpful and informative on what we needed"
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Jeanique Mills

January 15, 2025

5  out of  5
rating by Jeanique Mills
"Carlos, is THE BEST agent I’ve ever come across. He is patient, kind and very knowledgeable in his field. I love working with him and the team."
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anthony talbert

January 14, 2025

5  out of  5
rating by anthony talbert
"Being using this agent for a life-time, they listen, communicate, understanding follow -up, make u feel apart of the farm family. In need of insurance of any type to fit ur budget…. Ask for LORA!!"
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Joha Seballo

December 27, 2024

5  out of  5
rating by Joha Seballo
"Carlos Cubilette gracias por tu buen Servicio ❤️Feliz navidad🎄"
We responded:
"Thank you for your kind words and for recognizing Carlos excellent service, Joha! I am thrilled to hear about your positive experience. Hope you enjoyed your holiday!—Jim "
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Erwin Alexandre

December 26, 2024

4  out of  5
rating by Erwin Alexandre
"Carlos was professional and very helpful and patience while helping me ."
We responded:
"Thank you for sharing your experience, Erwin! I am delighted to hear that Carlos provided you with professional, helpful, and patient service! —Jim"
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Ree

December 5, 2024

5  out of  5
rating by Ree
"I felt so comfortable with Lora in getting a state farm quote. She was very professional, helpful and gave me information in regards to taking a defensive driving course! She provided me with more information than anyone has at Progressive! She was so pleasant. Great customer service skills. Seriously she is amazing!!"
We responded:
"Thank you for such a kind review, Ree! I am thrilled to hear that Lora provided you with a comfortable, professional, and informative experience. It's nice to know she went above and beyond to help you and provided exceptional customer service. Never hesitate to reach out! —Jim"
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Dennis Tortora

December 4, 2024

5  out of  5
rating by Dennis Tortora
"I recently reviewed my insurance coverages with Lora Eubank, and she did a fantastic job of helping me not only improve my overall coverages (Auto, Homeowners and Umbrella) but she also managed to reduce my total cost. The best part was she reached out to me unsolicited to initiate the review. I've been a Jim Bryan customer for over 30 years, and they consistently earn my trust and admiration!"
We responded:
"Thank you for being a loyal customer for over 30 years, Dennis! I am happy to hear that Lora went above and beyond to improve your coverage. It's wonderful to know her proactive approach made such a positive impact. We are here for you! —Jim"
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Petra Alejo

December 3, 2024

5  out of  5
rating by Petra Alejo
"Estoy muy contenta con la atencion de Carlos , el es una persona muy atenta y profecional, siempre te aclara cualquier duda y recomiendo su trabajo a cualquier persona que anda buscando un buen seguro de autos."
We responded:
"¡Gracias por tus amables palabras, Petra! Me alegra saber que Carlos brindó un servicio atento y profesional y pudo responder sus preguntas. ¡Apreciamos su recomendación y esperamos poder ayudarla cuando nos necesite! — Jim"
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yanet mirabal

November 25, 2024

5  out of  5
rating by yanet mirabal
"I really appreciated Kate’s patience and help in explaining to me the benefits of my policy as well as helping me make the best decision for my current financial state"
We responded:
"Thank you, Yanet, for your thoughtful review! I am glad that Kate’s patience and guidance helped you understand your plan and make a good choice for your situation. Providing clear and supportive service is what we strive for every day. We are happy to help!—Jim"
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baliah Burrell

November 25, 2024

5  out of  5
rating by baliah Burrell
"Great service. Communication and response time was fantastic. Very patient with explaining my options and detailed."
We responded:
"Thank you for your review! I am glad to hear you had a wonderful experience with our team. Providing clear communication, timely responses, and patience is what we strive for every day. We look forward to assisting you again in the future!—Jim"
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Edward O'Grady

November 22, 2024

5  out of  5
rating by Edward O'Grady
"Kate at State Farm was very helpful and went far and above to make sure I got the best price and coverage"
We responded:
"Thank you, Edward, for your kind words! I am glad to hear that Kate went above and beyond when assisting you with your coverage. We are happy to help you!—Jim"
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Tara Fishler

October 2, 2024

5  out of  5
rating by Tara Fishler
"Carlos stayed late to help make sure my new policy would transfer in time. Cheaper than Farmer’s too!"
We responded:
"Thank you for sharing your positive experience, Tara! I am glad to hear that Carlos went the extra mile and stayed late to make sure your plan transferred smoothly. We are happy to help you save. If you ever need anything, don’t hesitate to reach out!—Jim "
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Bodysiac Empress

September 13, 2024

5  out of  5
rating by Bodysiac Empress
"Was very understanding. Professional and understanding."
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Luzy Alejo

September 6, 2024

5  out of  5
rating by Luzy Alejo
"Carlos cubilete help me a lot with my car insurance thank you for your service and patience."
We responded:
"Thank you, Luzy, for your kind review! I am so glad to hear that Carlos was able to help you with your auto insurance and provide excellent service. Your satisfaction means a lot to us!—Jim"
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Jacqueline Laboy

September 4, 2024

5  out of  5
rating by Jacqueline Laboy
"Carlos was amazing and very professional in getting me a quote with State Farm. I am totally satisfied with it. Thank you, Carlos I will definitely recommend you to others."
We responded:
"Thank you, Jacqueline, for your kind words and recommendation! I am happy to hear that Carlos provided you with excellent service. Your feedback means a lot to us, and we’re glad to have you as part of the State Farm family. If you ever need anything, don’t hesitate to reach out! —Jim"
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Josmerlyn Santos

September 3, 2024

5  out of  5
rating by Josmerlyn Santos
"I have been a customer for the Jim Bryan office for 4 years now. The best attention to detail and customer service there is to offer. Carlos is always available to answer any questions and help me and my family get the best rates possible. Thank you to the office and every staff member for a wonderful customer experience."
We responded:
"Thank you, Josmerlyn, for your kind words and for being a loyal customer of our office for the past four years! It makes us smile to hear that Carlos and the rest of our team have provided you with attentive service. Your satisfaction is our top priority, and we’re so glad to have been able to assist you and your family. We look forward to continuing to serve you!—Jim "
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Cristopher Ortega

August 2, 2024

5  out of  5
rating by Cristopher Ortega
"Es una compañía con buen personal capacitado en su area, excelente atención al cliente, buenos precios y sobre todo crea la confianza que el usuario necesita para estar bien asegurado."